Forum Discussion

2 years ago

Solved

Game freezing when I switch to bugatti

Product: Need for Speed: Unbound Platform:PlayStation 5 Summarize your bug When I switch to the bugatti I am being kicked offline. How often does the bug occur? Every time (100%) Steps: How can ...

bug

EA_Illium
2 years ago
Hi @xEqoz_SPhiNx

Thanks for letting us know what you are running into, Can we give the following steps a shot and check if this continues?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)

Verify you signed into your PSN account

Check for updates

Restore Licence

Try the steps in our Connection and Advance Connection Guides

Open your PS5 NAT Type

Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)

Entering Safe Mode and Rebuild your PS database

Cheers,

EA_Illium

EA Staff (Retired)

2 years ago

Hi @xEqoz_SPhiNx

Thanks for letting us know what you are running into, Can we give the following steps a shot and check if this continues?

Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
Verify you signed into your PSN account
Check for updates
Restore Licence
Try the steps in our Connection and Advance Connection Guides
Open your PS5 NAT Type
Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
Entering Safe Mode and Rebuild your PS database