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SakuKuTebal's avatar
3 years ago

Game stuck in loading screen after car customization bug

Product: Need for Speed: Unbound
Platform:PC
Summarize your bug There are a bug on car customization which removed most of the car part (check on attached file), later on when player relaunch the game then load to single player it will just stuck on loading screen.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? I can't find a step to reproduce the bug as it happen randomly to me and several people report this too. But best I can say is just try to customize a car (In my case this happen when I try to edit Lotus Exige S that I got from race reward).
What happens when the bug occurs? When player load to single player it will just stuck on loading screen.
What do you expect to see? Car customization should not have a bug like this which later on lock player out from playing the game, this is severe and should be putted on high priority.

Please take a look into this and put it on high priority, when people can't play the game it will just ruin the experience it self. On my case I had to delete my save and restart my progress.

4 Replies

  • I have this issue as well on series X. It happened specifically on week 4 of the single player when I tried changing the stance of the polestar. I restarted the game after the bug appeared, and now I can’t get past the loading screen. 

  • After searching and trying for 3weeks i finally found out why it's not working.

    Go to: [Documents\Need For Speed(TM) Unbound\SaveGame\savegame]
    Delete the file named „1“ and start game.

    The save file somehow got corrupted, so it won't connect to the server.

    There is no solution yet, I also had to delete my +40h playtime.. it sucks but I can play now.
  • vietxcrush's avatar
    vietxcrush
    3 years ago
    @vietxcrush And keep in mind that if you delete that file, you will lose all you stuff Offline and Online. It is somehow connected to each other.
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey Everyone, 

    If you are still running into an issue with accessing online games, after your car fails to save. Please share your information in our newer thread:

    Car bugged leads to Story Mode not loading

    I will be closing this one to avoid duplicate threads. 

    Cheers!

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