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Dntb_Shai's avatar
Dntb_Shai
New Novice
2 months ago

Game Won't Load

Purchased through steam

  • Verified my game files
  • cleared cache's in both the EA launcher and the game files
  • Gave special firewall permissions to my game
  • My drivers are up to date
  • Uninstalled and Reinstalled both the game and the launcher (multiple times)
  • Ran Steam, EA's Launcher and Unbound as Administrator.
  • And finally in a desperate attempt to get my game running I deleted all game files including my save files

I've been in and out of forums trying to get this game to run. I've spent 2 days trying every "solution" i can find. NFS Heat will boot up just fine. Please help play my game. I've purchased multiple dlc's i just want to race with my bro's.

 

7 Replies

  • QGamer707's avatar
    QGamer707
    Seasoned Traveler
    2 months ago

    Hello Dntb_Shai​,

    You've said that you tried every solution, but I am wondering if you tried what made the game load for me which was to add it to the exclusions from Microsoft Defender antivirus scans?

  • BEGARRR's avatar
    BEGARRR
    Seasoned Newcomer
    2 months ago

    SAME ISSUES DONE ALL STILL LOOP BACK TO EA LAUCHER 

     

  • Dntb_Shai's avatar
    Dntb_Shai
    New Novice
    2 months ago

    Yes thank you for your suggestion. Unfortunately I have already tried this. I've added the entire excalibur folder and the actual game .exe files to the exclusions list. Still does not open.

  • SinonHun's avatar
    SinonHun
    Seasoned Newcomer
    2 months ago

    Hello. I bought the game in the ultimate edition from epic games and I have already tried all the possible variations to be able to start the game but it just keeps popping up the EA app and nothing happens, not even opening the game. I would be interested in the game but if it doesn't start then why?

  • SinonHun's avatar
    SinonHun
    Seasoned Newcomer
    2 months ago

    Hello. I found a solution to the problem that the EA app won't open the game. Install it from the EA app. It's important that you install it in the EA games folder that the app created, so you can move it between drives. I hope I helped.

  • Dntb_Shai's avatar
    Dntb_Shai
    New Novice
    2 months ago

    How does one do that if it was purchased on a different platform? I bought it on steam so the EA wont let me download it directly from the EA app.

  • So I bought the Xbox gamepass because it comes with EA Play. I was hoping being able to download it directly from the EA app would fix the issue. It didn't.🙃

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