Games crashes randomly, it makes it absolutely unplayable

Question

Product: Need for Speed: UnboundPlatform:PCSummarize your bug Games crashes randomly, every 15 mins or so. How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I'm not sure as it seem to happen at random and I've seen many people with the same bug on very different hardware including high end (I have a rtx 2060 and a ryzen 9 5900X). But I've seen people having the same issue with a rtx 4080 (take a look on the nfs subreddit). What happens when the bug occurs? The games freezes then crashes. Sometimes an error is displayed (image of the error below)What do you expect to see? No crash‌Usually when I first launch it waits around 30 mins before 1st crash, then if I restart it I get a crash every ~15 mins. I have to restart the computer to benefit from the 30 mins crash free game. Usually the game freezes (sound included) and then crashes. There is no typical scenario for a crash it really is random. Sometimes it displays an error message which I will link as an image below. It literally makes the game unplayable for me. Of course drivers/bios/windows/firmware are all up to date.

ea_atic · Answer

Hey, @Youplay4me31&nbsp;can you try a&nbsp;clean boot&nbsp;to see if any programs are messing with NEED FOR SPEED™ Unbound and turn off any overlay programs, such as Discord or Nvidia experience.
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Can you add a&nbsp;Dxdiag&nbsp;so we can see what hardware and drivers you have?&nbsp;
&nbsp;
Let me know if this works or not for you. 🙂
&nbsp;
/Atic

youplay4me31 · Answer

Hi&nbsp;@EA_Atic&nbsp; ! Thank you for your help. I have tried booting in safe mode and the game still crashes, I also tried installing the game on 3 different storage devices (1 sata ssd, 1 NVME ssd and one hard drive) and I still have the problem. I cleanly reinstalled the latest drivers for my graphics card with DDU, I updated windows, I tried deleting the DX12 file in shadercache I uninstalled geforce experience, discord and I disabled origin's overlay, and still nothing works. I discovered that after a given amount of time which seems to be random the game crashes, and it has nothing to do with what happens in the game, sometimes it crashes in races, in multiplayer, in the garage and even in the main menu. I'll add the dxdiag below, thanks again for your help, I hope you can help me find a solution as I've waited 3 years for this game and it is very frustrating to not be able to play it

youplay4me31 · Answer

@EA_Atic&nbsp;Can you help me please ?

hoodedunicorn · Answer

So my issue happens right at the start. It never crashes while driving.Only at the menu or in the garage.This is what I see when trying to play&nbsp;

youplay4me31 · Answer

@EA_Atic&nbsp;I'm sorry for insisting but you are the only person I know of that could help me and I still can't play the game its been two weeks and there is no fix

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Games crashes randomly, it makes it absolutely unplayable

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