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Dreytozz's avatar
Dreytozz
11 months ago
Solved

How can I log out?, multiple logins error.

How do I log out of my account? The only access I have is: - My Laptop (Login with EA APP). - Cloud service called Boosteroid Cloud Gaming (Login with Steam). Can you help me with this error? ...
technical issues
  • EA_Illium's avatar
    EA_Illium
    11 months ago

    Hey @Dreytozz 

    I would recommend reaching out to Boosteroid support with their cloud streaming. 

    My guess would be either their service is trying to sign into your account several times when you attempt to play, or your previous connections are still active making several different system use your account at once. 

    If you have a way to stop all streams from them, you could try that. If not you will want to speak with their support. 

    Cheers!

Dreytozz's avatar
Dreytozz
11 months ago

Hello good afternoon, 

The error itself says: Cannot run because there are multiple devices playing on this account.

Also, so I am playing with the steam version of nfs unbound through that platform.

In that case what can be done? 🤔

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
11 months ago

Hey @Dreytozz 

I would recommend reaching out to Boosteroid support with their cloud streaming. 

My guess would be either their service is trying to sign into your account several times when you attempt to play, or your previous connections are still active making several different system use your account at once. 

If you have a way to stop all streams from them, you could try that. If not you will want to speak with their support. 

Cheers!

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