2 years ago
I open the EA app and it says downloading and then closes like it wasnt open
I open up the EA app to try play fifa (it does this from clicking onto the fifa shortcut or from clicking onto the EA App shortcut) it loads and pops up with the little window like usual but it says downloading 0% and then closes completley so it doesnt load properly or fully at all? any way to fix this because i dont want to have to uninstall the game and the EA app again to then reinstall them all over again
Hey @themlg11
When you have a moment can we try the following steps?
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- EGS - Repair (Library > Tile dots > Manage > Verify)
- Steam - Verify in your library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode, then just try running the client and game