Forum Discussion

J-wolf127389's avatar
J-wolf127389
1 year ago
Solved

Loss access to DLC, can't progress, can't buy in game items.

I'm on Xbox series X. I bought the primum speed pass for volume 8, got the 959 and used it for quite some time in game before it randomly disappeared from my garage. While trying to fix that issue, ...
technical issues
J-wolf127389's avatar
J-wolf127389
1 year ago

Quick update, I tried contacted EA help again and have been informed that this is a known issue, and other players have been facing the same situation, and that a team is working on fixing the issue. Therefor I would like to retract my pervious statement that "EA help have done nothing to help me".

  • danisoff's avatar
    danisoff
    Hero+
    1 year ago

    Hello @J-wolf127389,

    If your issue does no get fixed in 7 days, you should contact EA support again. Sometimes you just have to be persistent with support.

    Best regards,

    danisoff

    • J-wolf127389's avatar
      J-wolf127389
      1 year ago

      So I've just gone to resume my case and the contact option is gone. So now I cant contact support.

      • danisoff's avatar
        danisoff
        Hero+
        1 year ago

        @J-wolf127389,

        Is there an e-mail option?

        Best regards,

        danisoff

Featured Places

Node avatar for NFS Unbound Technical Issues & Bugs

NFS Unbound Technical Issues & Bugs

Need support with tech, game or connectivity issues in Need for Speed™ Unbound? Join us to discuss troubleshooting.Latest Activity: 17 hours ago
2,278 Posts

Recent Discussions