Forum Discussion

HonoredAuto7523's avatar
3 years ago
Solved

Lost saved data need for speed xbox

Product: Need for Speed: Unbound
Platform:Xbox Series X
Summarize your bug I had an issue saying file wasn't able to save then all of the sudden I lost everything and it wants me to start over. I want to recover my account cause I had everything unlocked and my cars and paints. PLEASE FIX THIS!!!! I WANT MY ACCOUNT BACK
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? Look at why my file corrupted and made me restart. Please fix this
What happens when the bug occurs? You will loose everything
What do you expect to see? I want my game fixed and my save file or refund me every penny I have put into this game.

Cars, gone 

Money, gone 

Progress, gone 

I want everything returned please. 

  • Hi there, @HonoredAuto7523 

    Apologies for the late response. Try deleting the personal saved data for Need for Speed Unbound. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

    • Press the Guide button and then highlight the [TITLE] tile.
    • Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
    • Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

    After that is done, hard restart your console and log in to the game. Let me know if that helps or not. Thanks!

15 Replies

About NFS Unbound Technical Issues & Bugs

Need support with tech, game or connectivity issues in Need for Speed™ Unbound? Join us to discuss troubleshooting.2,224 PostsLatest Activity: 9 hours ago