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GetGappedBro's avatar
GetGappedBro
1 year ago
Solved

Need for speed unbound. Game crash and corrupted game save

Unbound has been having saving issues. During this issue I was in a race, game crashed and sent me to home screen. Loaded the game and it said  save data corrupted. Game is reset, lost 47 cars and a few million. Speed pass level remained the same. Have spoke with EA help representatives multiple times which factually made me erase my profile completely other than the speed pass. My question is, will EA do anything to compensate this loss. 24 days of game play just to be deleted. All cars are locked, have to restart the campaign and online game just to be able to unlock everything once again. 

technical issues
  • EA_Illium's avatar
    EA_Illium
    1 year ago

    Hey @GetGappedBro 

    To confirm as NFS Unbound saves locally to your device, our support is not able to recover progress or change what progress your save currently has. 

    Depending on which platform or client you are own we can share steps that can help prevent your save from corrupting.

    Thanks!

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hi @GetGappedBro 

    To confirm saves for Unbound are stored locally on your device, If you received a message about your save date getting corrupted, we would be unable to restore your save file. 

    Our support, or here on the forums. Will try to go through troubleshooting steps to help prevent your game from corrupting in the future. 

    Thanks!

  • GetGappedBro's avatar
    GetGappedBro
    1 year ago

    So an issue with your system crashing the game, and having known saving issues, which in return caused a save file to become corrupted is my problem? You guys won't do anything for me? So I lost 24 days of game play and all my progress, 47 cars and a few million? I've played nfs since 1998... this definitely makes me lose interest in your video game. I pre ordered the palace edition and paid for car packs. This is the thanks I get. 

  • GetGappedBro's avatar
    GetGappedBro
    1 year ago

    Had this issue with forza horizon 4. They gifted me all my cars and more money to re do my builds. I guess I should just stick with forza again right? 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    1 year ago

    Hey @GetGappedBro 

    To confirm as NFS Unbound saves locally to your device, our support is not able to recover progress or change what progress your save currently has. 

    Depending on which platform or client you are own we can share steps that can help prevent your save from corrupting.

    Thanks!

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