Forum Discussion
Hi @livinwithaliens7 @eiseeu To check did you notice any changes after the Vol 3 update?
Also just to confirm, have you tried the steps mentioned here...
- Open your NAT Type:
- Try the steps in our Connection and Advance Connection Guides
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- 2 years ago
I went on yt looking for the same error code (ftcl5001) and someone had a different code but same problem (failed to creat lobby). They couldn't connect to online and they started deleting cars one by one and restarting the game. Turns out one of his cars was bugged and once he sold it, he was able to connect to online no problem.
- livinwithaliens72 years agoRising Scout
Still getting error codes: FTCL5001, FTJR2008 and 40010000. Attached is screenshots of error codes.Once I click go online, it loads to online garage then immediately kicks me back to homescreen and offline.
PSN ID:livinwithaliens7
Platform:PS5
Region: Reidsville,NC United States
How often when did the problem start: The error code FTCL5001 has been happening since the Vol.2 update(normally I can bypass the error code FTCL5001 and still get into a server however I get kicked back offline to homescreen once I re enter a safehouse from free roam).The error codes FTJR2008 and 4001000 has been happening since this past Tuesday Sept.19.
I have tried the following:
-Rebuild database and clear cache
-Uninstalled and reinstalled game
-Reset router(hardwired connection)Good download and upload speeds
-Synced and unsynced save data
-Deleted save data from console and downloaded cloud data
-Reset console, hard reset and unplugged and replugged wires in back of console
-Took console apart and cleaned thoroughly(Console was spotless)
-Console and game both have the latest updates
-Started a new game without the save data and was able to get online and no error codes, however once I download my save data that has my 100% progress and completion, the error codes start back again and I am once again unable to get online
-Reached out to EA forums and social media groups for help.I am certainly not the only one that's experiencing this.
-Changed DNS in console internet connection settings to see if it would help but was unsuccessful
-Replaced hdmi cord and ethernet cable with new ones
- Toggled with HDCP settings
Please feel free to access my account in case you need to dig in to find a solution.Thank you for your help and I can't wait to get back to playing the game I love!.
- 2 years ago
I've been going through this FTCL5001 BS for over a month. Did the ea chat and the said it was a known problem and their people are working on it. It's been a problem for over a year.
Fix#1 I did everything you did minus the hardware replacement and nothing then I sold a bunch of cars and deleted some wraps. Went from 118 to 45. Finally got to race some online. Still got the same error message but it would load the online races sporadically. Not a permanent solution.
Fix#2 Change router settings to a single or moderate nat type. I'm guessing if you check your nat type it'll come back as a double nat. The dreaded double nat. Google that and you'll find everything you need in it. It is dependant on your router and isp. I finally changed my router to an access point long story severely shortened.
Almost drove to ea headquarters over this.
I did have the synchronization error too and had to delete a bunch of cars once too. That one is specifically over too much inventory
- 2 years agoSpoilerI tried the dns suggestions but it didn't work. I contacted ea and they said it was a known problem and they're was a dedicated team working on it.....lol
No fix yet- 2 years ago
@Str8Beastin621 if your a a PlayStation player, try @JudyRacing method to fix the issue, idk if it works since I'm Xbox but another way you could fix it is by selling cars as supposedly the issue is caused by a bugged car, but again idk if it's the cause
- 2 years ago
Update on my end
Decided that I've had enough, ended up selling majority of my cars, from 73 to only 6....
The result is that I'm not getting the error....
Gonna test a few other things
1. Gonna buy every single car that I owned before the mass sell to see if it returns
2. If step one doesn't result in the error returning, attempt to upgrade all the cars back to their original state and see if it returns then
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