Forum Discussion
EA_Illium
EA Staff (Retired)
3 years agoHI @riceycivic Thanks for the update!
To check have you tried the following?
- Manage your downloadable content (DLC) on PlayStation
- Clear the systems cache (Close the game completely > Turn off the console > Wait 30-60 seconds > Restart and Relaunch)
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Entering Safe Mode and Rebuild your PS database
Cheers!
2 years ago
How do i fix it for the Xbox series 1?
- EA_Groguet2 years ago
Community Manager
Hey there,
We have a thread talking about this same issue that is being tracked by the Team. I am going to close this thread so we avoid duplicates.
Please, use the thread linked below to talk about this issue:
-Groguet
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