Forum Discussion
EA_Illium
EA Staff (Retired)
3 years ago3 years ago
The loading screen appears a couple of times, lasting longer than normal and then it disconnects me from the online
- EA_Illium3 years ago
EA Staff (Retired)
Hi @DanielGamer2438 Can we try the following and check if this continues?
- Quit the game and other running apps from Quick Resume (For Series X|S consoles)
- Remove any connected device, or additional USB's from the console then restart the Xbox and check
- Check for updates
- Try the steps in our Connection and Advance Connection Guides
- Open you're Xbox NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
- Persistent Storage
- Go to settings > Select Device & Connections > Then Blue-Ray
- Select Persistent Storage > Clear Persistent Storage
- Alternate Mac:
- Go to settings > Select General > Then Network settings
- Go to advanced settings > Alternate Mac address > Select clear
- Select restart
- 3 years ago
@EA_Illium Finally i can play, but, i can't Buy cars, tells me "purchaise failed"