Forum Discussion
HI @pRogz
Can we try the following if you have not yet?
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool then Check for Windows and GPU updates
- Restart your device in Clean Boot mode, then just try running the client and game
For resuming your case, if you select the email option that showed during your video are you able to provide additional information and submit it?
Thanks!
I am able to download other games through the EA App. I just tested this again by downloading Jade Empire Special Edition in the EA App.
I looked at those connection guides, and I wouldn't think it would be my connection then. If you think so, could you tell me which part of those guides you would like me to test?
I don't think any applications are limiting EA App from installing/download because other games work at full internet speeds.
I am disregarding the system file checker tool. But if you strongly think I need to look into that guide, please say so.
I tried the Clean Boot mode, but just so you know, following that guide actually disabled the EA service. When I rebooted, the client didn't even work then. After, selecting it again, and rebooting with most of my services disabled, the game still does not want to install.
Are you talking about the email below? If so, no, it does not look like I can provide anymore information because I need to first resume my case.
- pRogz3 years agoRising Novice
Looks like I am unable to edit my post but I did do some looking around and did see the image that says "email us"
so I did click that and filled it out and got the following:
- EA_Illium3 years ago
EA Staff (Retired)
- pRogz3 years agoRising Novice
Yes, this is still happening and I unable to contact anyone from support because the website does not work properly and the email contact way is just a mess. They constantly make me do the verification code every time I reply, even though its always about the same thing.
Here is my dxdiag as well.
About NFS Unbound Technical Issues & Bugs
Recent Discussions
- 37 minutes ago
- 7 days ago