I installed a modified origin app and installed it that way
I am able to download other games through the EA App. I just tested this again by downloading Jade Empire Special Edition in the EA App.
I looked at those connection guides, and I wouldn't think it would be my connection then. If you think so, could you tell me which part of those guides you would like me to test?
I don't think any applications are limiting EA App from installing/download because other games work at full internet speeds.
I am disregarding the system file checker tool. But if you strongly think I need to look into that guide, please say so.
I tried the Clean Boot mode, but just so you know, following that guide actually disabled the EA service. When I rebooted, the client didn't even work then. After, selecting it again, and rebooting with most of my services disabled, the game still does not want to install.
Are you talking about the email below? If so, no, it does not look like I can provide anymore information because I need to first resume my case.
Looks like I am unable to edit my post but I did do some looking around and did see the image that says "email us"
so I did click that and filled it out and got the following:
Yes, this is still happening and I unable to contact anyone from support because the website does not work properly and the email contact way is just a mess. They constantly make me do the verification code every time I reply, even though its always about the same thing.
Here is my dxdiag as well.
@EA_Illium are you able to get a tech support to actually help us on this?
hi just reporting in i had some probs with my windows install and i had to reinstall windows 11 and still it does not work!
@EA_Illium this is still happening can you please help me?
did y'all find a way to lauch it ?
