Product: Need for Speed: Unbound
Platform:PlayStation 5
Summarize your bug While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
What happens when the bug occurs? Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
What do you expect to see? Create or download wraps for other vehicles
While owning a Volkswagen Golf GTI Clubsport wrap Error code: 9 file save bug that occurs when downloading or creating a wrap for another vehicle and saving it
After creating or downloading and saving a wrap for the vehicle in question, it appears when creating or downloading and saving a wrap for another vehicle.
Error code: 9 will always be displayed and the lap of the vehicle created or downloaded at that time will not be saved.
Create or download wraps for other vehicles
EA Staff (Retired)*** Requesting Info, Marking as a solution for easier visibility ***
For everyone still running into this save issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
I REALLY REALLY wish you guys would fix this. I've created a wrap for nearly all my vehicles and I keep getting this Error 9 can't save file message. Luckily, but unluckily at the same time, I can go to Each car one by one each time I log on or switch lobbies, go to style and it'll load the wrap I last created onto the chosen car, but this is SOOO DAMN ANNOYING, You would think after 4 updates now as of today you guys would've figured out WTF, or if you have PLEASE, let me know.
PS5 ID: TXRacer77806
Region: USA(Texas)
Since day one of release.
Just wraps not saving, no other issues.
PSN: X-Zero_Caliber-X
Region: US
Error: Error Code 6 and Error Code 9
Date of Issue: February 2 2024
This happens everytime I try to do anything with wraps or customization. I have not found any work around or correction amd this stopping me from completing the game.
Platform: Ps5
Psn ID: LxrdMk
Region: US
Error code message: unable to save file. Your progress will not be stored. Please check our support pages for help. Error code: 9
date issue started: Feb 29 2024 is the date I re downloaded the game. yes this issues is still happening
is anything else happening: the same thing that is happening to everyone else is happening to me. Can’t save progress with wraps, customization, buying cars etc.
Steps I’ve tried to resolve issue: nothing has worked.
pictures:
Still having this issue myself
PSN: Nyte_Kitsune
MSG: Error Code 9 Data will not be saved, same as everyone else.
How Often: Every time I make a wrap for about the last year
I have tried the same solutions as everyone else, deleting saves, deleted wraps, downloading/uploading cloud saves, etc. I even sold some of the cars and repurchased them. It affects pretty much every car now. Whatever is causing it is on your end not ours.
