Forum Discussion

livinwithaliens7's avatar
livinwithaliens7
Rising Scout
3 years ago

NFS Unbound Error Code 6 & Error Code 9: "Unable to save file"

All of my cars are loading up without the wraps I designed on them.When I go to re-add the wrap for each car, I get an error saying "Unable to save file.Your progress will not be stored.Please check ...
bug
GypsyCrow's avatar
GypsyCrow
3 years ago

I’ve got the same problem on ps5 and it’s made the game unplayable because it keeps reverting to the cloud save file

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi Everyone, 

    If you are running into Error code 6 would it be possible to get the following information?

    • Which platform are you on? (Device or client)
    • What is your EA ID, PSN ID, or Gamertag?
    • Are you in Story mode or Multiplayer?
    • Are you getting an error message?
    • Does this happen when editing a car or leaving the garage?
    • Can you think of any other info that might be helpful? 
    • If possible, share a Screenshot or Clip of the issue...
    • If on PC, please share a DxDiag and an EA app Error ID

    We can use this information, to help make the team aware of the issue and to further investigate. 

     

    Cheers!

      • livinwithaliens7's avatar
        livinwithaliens7
        Rising Scout
        2 years ago
        @jonasstive Did you try saving to the cloud..then make sure auto save is turned off, then delete console save data.Start a new game from scratch, then close the game.Go to the console main menu and go over to the Unbound icon and click on download save data from cloud.Start up the game again and all of your stuff should be back.on there.If you still get the error code 6 or 9, then rinse and repeat those steps again.If after several attempts that doesn't work, then unfortunately you may have to do what I did and delete the save data from both console and cloud and start over from scratch....OR you can keep reaching out to EA until you get a fix.
    • bugulmacrew's avatar
      bugulmacrew
      2 years ago

      Здравствуйте,
      -использую версию для ПК
      - EA ID bugulmacrew
      - в сюжетном и многопользовательском
      - сообщения всплывают постоянно и не дают нормально играть
      -при редактировании автомобиля тоже происходит
      - другой информации нет
       пробовал переустановить игру, не помогло
      также проверял целостность файлов- тоже не помогло

      • NatBornGeek's avatar
        NatBornGeek
        2 years ago

        I have the same issue!, started doing this today, Ive donde the same as this guy, nothing helps!

    • livinwithaliens7's avatar
      livinwithaliens7
      Rising Scout
      2 years ago

      Here we go again...Error code 6..unable to save wrap.I can't create any wraps at all.This has started back again since the new Vol.6 update. The problem has been going on actually since the release of the game.I have tried doing EVERYTHING that can be done on my end.So before i get a bunch of replies asking did you try this or that...YES..ive done everything since others and myself have been dealing with this problem since the game dropped and we've been exhausting every effort here in EA Help since way back in last year to try and resolve and fix this.This is clearly an issue on the developers end and not our end.Can this please finally be fixed!!!

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