EA Staff (Retired)*** Requesting Info, Marking as a solution for easier visibility ***
For everyone still running into this save issue, would it be possible to get the following information?
Platform:
PSN ID/Xbox GT:
Region:
Are you getting an error message?
Date this issue started (is it still happening?)?
Is anything else happening?
Please share any steps you've tried to far to resolve the issue:
If possible, share a Screenshot or Clip...
If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers)
We'll be forwarding it to the teams here to aide them and when we find out more information we'll update this post.
Cheers!
Platform: Ps5
Psn ID: LxrdMk
Region: US
Error code message: unable to save file. Your progress will not be stored. Please check our support pages for help. Error code: 9
date issue started: Feb 29 2024 is the date I re downloaded the game. yes this issues is still happening
is anything else happening: the same thing that is happening to everyone else is happening to me. Can’t save progress with wraps, customization, buying cars etc.
Steps I’ve tried to resolve issue: nothing has worked.
pictures:
Still having this issue myself
PSN: Nyte_Kitsune
MSG: Error Code 9 Data will not be saved, same as everyone else.
How Often: Every time I make a wrap for about the last year
I have tried the same solutions as everyone else, deleting saves, deleted wraps, downloading/uploading cloud saves, etc. I even sold some of the cars and repurchased them. It affects pretty much every car now. Whatever is causing it is on your end not ours.
