Product: Need for Speed: Unbound
Platform:PC
Summarize your bug I haven't been able to play the game online after the volume 7 drops. I have no issues whatsoever during the volume 6. My wifi works perfectly, and other games work fine. Is anyone experiencing the same this or is it just me? Any help/advice is appreciated. Thank you!
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have no idea because it seems like everyone else can access the game's online mode. But I can't.
What happens when the bug occurs? The game won't connect to online mode.
What do you expect to see? The resolution of the problem, or at least to know if maybe there's someone who's experiencing the same issue.
🙂))
Community ManagerTry the relevant action below depending on your platform:
Steam: Verify files - https://help.steampowered.com/en/faqs/view/0C48-FCBD-DA71-93EB
EA app: Click Manage button and then Repair
Additional PC steps:
Thanks.
Hi, thank you for the advice, unfortunately those didn't work. ☹️
EA Staff (Retired)Hi, no I don't have a specific message, the message that I always get is that I can't go online, I have to signed in to my EA account in order to play online and I have to check my internet connection. But the thing is, I have signed to my EA account and I have no problem with my wifi connection at all. No matter how much I have tried to connect the online, the game wouldn't let me and would give me that message. The game won't let me pass the synchronization phase, it would get stuck when the game is trying to synchronize items and will ended up unable to connect to online services.
Here are some things that I have done to try to resolve this issue but STILL didn't work
1. Uninstall and reinstalling the game
2. Repairing the game
3. Running network diagnostics
4. Switching my internet connection from cable to USB wifi
5. Updating EA app
6. Running the game in administrator mode
Is there anything else that I should do? It seems like I'm the only one who has this problem here.
