EA Staff (Retired)Hey @El_Otusiano
It sounds as if your previous save file was corrupted, to confirm which platform are you on?
I play on PC and No, my save file didn't corrupted. I couldn't login online because old save file was broken for some reason after I made a new car in online then audio broken and I had to relog then I tried to login online it wasn't work anymore. and then I have to make a new file to play online again but all of progress in offline and online saves are gone
I still have an old file save btw. but it can't be use to play online anymore
EA Staff (Retired)Hey @El_Otusiano
To confirm progress and items are saved locally to your save files versus an online server. If using the old save you are unable to load the game but using a new save you can successfully load the game this most likely points to an issue with the save file.
We can try going through the following first to confirm if this keeps up while using the old save.
Thanks!
I tried to repair game but it's still the same. not thing changed file still broken. not be able to get into online
Had a similar problem with my Taycan, where body parts and tires disappeared. Since then, I've been stuck on what appears to be 100% in the loading screen.
I have not been able to connect to free roam online on NFS Unbound if I have over 120 cars all up in single player and multiplayer. Has been happening since volume 3! As soon as I have that amount of cars it will kick me out until I sell more. It's pathetic that this has been an issue not only for me but others and now it's volume 7... please fix the issue! Comes up with error code FTCL5001 and kicks me straight out to the menus..
EA Staff (Retired)Hey Everyone,
Would it be possible to get more information on this?
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
