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BadMachine55's avatar
2 years ago
Solved

The game I bought on Epic Games does not appear in the ea app library.

Need For Speed ​​Unbound EA App, which I bought on Epic Games about 3 hours ago, has still not arrived in my library. I deleted the EA App and reinstalled it. I restored the application. But it didn't happen. When I want to install Epic Games on it, EA App gives an error and closes. Error: The app crashed unexpectedly (We run into a problem, but a quick restart should fix it)

  • Hey @BadMachine55 

    To confirm there may be a delay in seeing your Epic-owned EA games in the EA app client, you can try to clear the EA App's Cache (Top Left Menu > Help > App Recovery) to see if this resolves this. 

    You can also check if your Epic and EA accounts are correctly linked, and that you are signed into both clients with that linked account.

    To confirm are you running into an issue downloading or launching NFS Unbound via the Epic Games client? 

    Cheers!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hey @BadMachine55 

    To confirm there may be a delay in seeing your Epic-owned EA games in the EA app client, you can try to clear the EA App's Cache (Top Left Menu > Help > App Recovery) to see if this resolves this. 

    You can also check if your Epic and EA accounts are correctly linked, and that you are signed into both clients with that linked account.

    To confirm are you running into an issue downloading or launching NFS Unbound via the Epic Games client? 

    Cheers!

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