I am using an xbox one controller to play the game and I am launching through Origin. The game lets me use the controller at the very first screen to initiate the loading screen, however after that it will only detect keyboard inputs. I do not have this issue with any other Origin game. I have tried launching through Steam and this also does not work.
@EA_Atic Thank you for this. My controller did need an update, however it did not fix my issue, which is the same as the OP. My controller works on the main screen, but after I select either practice, play now, head to head, etc. the controller stops working in game all together. I've tried unplugging all other peripherals, did not fix. Please help
Wowsers, I would expect that more than just us are having this issue. My licensed xbox controller literally works fine on every other game! Why not Madden23? And since I've been messing with this since November, Im outside the return window. EA, please help us. I've tried what feels like every solution, even the "bandaid" solutions but nothing works for this game. Controller has been updated via microsoft xbox accesories app, plugged in to pc via a cable, unplugged all other peripherals, nothing is fixing this issue. Madden23 allows me to use my xbox controller on the first screen, but after selecting any game mode, the xbox controller stops working. I can return back to main menu, and the controller will work again. I dont think its something with my pc as every other game works fine.
Can confirm also updated my controller and it didn't help
Indeed updating does not help.
What finally worked for me was removing any other controllers ( two VKB joysticks to be exact).
Kind of ridiculously stupid that controller support fails when other unrelated input devices are connected ..
