All players , collection and trade pile are now NON-TRADABLE

Hi there, @BBrady88 

Thanks for the report on this. I'm looking in to it and will be in touch when I have some news.

I have video showing that my now trade pile says “0 sold” in hen I’ve sold over 2000 items! And if I go into all time sold I shows the cards but as un tradable cards which is impossible to sell untradable cards and some of the non base cards say tradable 

Hey, @BBrady88 

Can you get a vide of this and give us some steps so we can try to reproduce it? What were you doing when everything became untradeable? Thank you.

I wasn’t doing anything I didn’t play for about a week came back and my team , collection and trade pile all turned untradable 

I can’t send a video on here 

@BBrady88 

You can put the video up on a service like YouTube and link it here.

So, you quit playing one day then came back and those items were untradeable?

I don’t have a YouTube channel ……

I got busy with things, didn’t play for about a week. When I came back all the guys I had purchased the week prior and the 89 gold base cards in my trade pile, the Hundreds of jerseys, celebrations, helmets ,coach’s pretty much everything of mine that was tradable!! Is now un-tradable!! You can look at my history of packs I’ve boughten and the thousands of cards I’ve sold in the market place….. the literal trade pile now says I’ve sold “0” cards. Clearly there is a problem on your guy’s side and I am getting fed up with the lack of effort to correct this month old problem!!! 

@BBrady88 

You just posted this yesterday. If we had heard from you a month ago, we'd have started looking in to it, as we did shortly after you made the report.

You don't necessarily need a YouTube channel. You can create one though. You also can host the video on another service. If you have it saved on your console, it can be shared. There are instructions here for that.

So far, we're unable to reproduce this so a video would greatly help.

I called ea and they said multiple time they were trying to figure this out for weeks