@smugxb"Instead of hiding in the corner with your ball, your team should be engaged with the community as well as providing gameplay updates that are sorely needed. All you are doing is pissing off your customers. You are losing trust, not only because of the lack of any sort of meaningful updates, but also because of features (specifically around presentation) that were promised and never delivered."
You see we actually had that until people on these forums attacked the devs because the explanation wasn't what they wanted to hear. The higher ups probably put an end to direct communication and for good reason as things they could say might make them liable or whatever. The FIFA team doesn't bother replying on forums or other places to people.
Amazon Games recently is shifting away from forums and instead making a discord server. This supposedly allows them to have better communication but in reality it just allows for topics to get swept by faster because no real conversation can be read. If people want to act up there it's much easier to just ban people without worry because it isn't on their stuff.
@KlariskraysNHL wrote:
You see we actually had that until people on these forums attacked the devs because the explanation wasn't what they wanted to hear. .
We had a really good thing going on those old forums. There was a time when it wasn't just Ben providing an insane level of detail about how their mechanics worked; we had presentation guys (I think Dave Pritchet) and a few other producers names who escape me at the moment.. as well as the man himself, Rammer - all chiming in at one point or another on big topics that would have hundreds of replies.
It was around NHL15, NHL16 that things took a turn. Ben continued the good fight, but he was met with countless members who refused to believe what he was saying in some topics just because it ran against what they "believed" to be true about the game. It was absurd. Insanity on full display. I couldn't believe it sometimes and of course those of us who simply tried to explain to those people that they were incorrect were called 'shills' and berated for not 'knowing hockey'.
My favorites were the usual suspects who would pop into some random discussion about whatever issue showed up in the game and they'd be all "Well I've played hockey for 200 years at every level and I've coached the sport for 400 years and I'm ex Military", "I'm a software engineer in my spare time" yadda yadda yadda and "you guys don't know hockey", "Hockey IQ", on and on it went.
Just imagine telling the people who make the game (and some of them had been working on the franchise for 20+ years) that they were wrong about what they were trying to explain and that they didn't even understand fundamental aspects of the sport ( a sport they've spent decades virtualizing on a myriad of platforms) - all because they took an L during a HUT game on a goal they can't defend but always get scored on with.
@KidShowtime1867 I never understood why that kind of negative interaction with the devs was allowed to fester on the old forums. It's not like it was some third-party board where EA had no authority. They could have done a better job at moderating and even banning people who didn't have the capability of disagreeing with someone while still being respectful.
