Competitive play when ping is unbalanced
Can you guys please explain to me how I am supposed to play competitively against a team from a Quebec server when I am on 65+ ping every time and I get frozen over 3 times a game and can’t move. I a...
Forum Discussion
Hey thanks for the reply. Yes I am wired with over 300 mps. I have tried restarting my router many times before but no matter how many times I do this the best ping I can get vs a team from Quebec is 60 ping in world of chel. All of my buddies from Quebec play on 3 ping vs me and it is very frustrating trying to compete when I can’t move the way that they do.I literally only get 60+ on this game and every other game I'm on 15-20 ping. I am located in Arkansas and I know that this is a location based thing because when I travel back home to NY I sit on 15-20 ping and the game is actually playable. It is just unfair to the people who live on a different side of the country and are forced to suffer because of it. Especially, when no other game on Xbox makes me play on that high ping. I really hope something is done about these servers and we can all enjoy the game and play competitively against each other in NHL otherwise I really don’t see a reason to continue to support a game that won’t support me. I really appreciate the feedback and replies from you guys!
EA_Aljo
Community Manager
Community ManagerYour higher ping is due to your distance from the north server you're connecting to. You would have a much better ping on the south central server. I play with friends in the northeast and always have a connection in the 50s, but haven't noticed any sluggish play or input lag as when compared to playing on the south central server that I'm closer to.
Quick question- I have a fiber connection, am plugged in and in Los Angeles. Ping averages 40-60ms and absolute best is around 30. Speed test on PS5 is 600+ mb.
Although it’s subjective, feels like there is occasional visible lag and often feels I’m slower in rivals and hut champs than most opponents.
It would be great know if if there is further optimization I can do on my end or if is this is consistent with my proximity to Norbtern California or Texas servers.
thanks!!
- EA_Aljo
Your issue is the distance to the server, not your speed. The only way to reduce the ping is to reduce the distance between you and the server. If we ever get a server closer to you or if you move closer to the western server, the ping should drop.
Are you sure the difference in speed isn't due to playing opponents with faster players and synergies that affect speed?
As far as optimization goes, the biggest upgrade I had to my own connection was to get a good router with gaming features. They can be a bit pricey, but with the amount of online activity in my home, it's been worthy investment. Also, the cost is offset as well since you're not leasing the equipment from your ISP. They typically don't provide equipment that caters to gaming.
Make sure you're using a premium HDMI cable. If you're on Xbox Series S/X or PS5, you should be using the cable that came with your system. Also, game mode should be enabled on your TV.
