Forum Discussion

hjuytggfr44's avatar
hjuytggfr44
2 years ago
Solved

Error Failed to retrieve data

Product: NHL 23 Platform:Microsoft XBOX One What is your gamertag/PSN ID? ilikepiesomuch How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? All of a sudden ...
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @hjuytggfr44 

    I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @hjuytggfr44 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

LooseGooseCaboo's avatar
LooseGooseCaboo
2 years ago

Same issue. Tried to power cycle and did the steps you suggested. Nothing works

About NHL 23

Discuss the latest news and talk with us about your experiences in NHL 23.3,489 PostsLatest Activity: 4 months ago