Hybrid shooting

Hello, @hsandhu244319 

Are you saying that when you try to shoot, your players go for a line change instead?

When I try to shoot the little side menu pops up where you pick what line you want on the ice, doesn’t let me actually shoot. 

@hsandhu244319 

What system are you playing on?

Xbox one

@hsandhu244319 

Go to your Xbox settings > Devices & connections > Accessories. Check to see if the firmware is up to date. If that doesn't help, try deleting the personal saved data for NHL 23.

• Press the Guide button and then highlight the [game] tile.

• Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.

• Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

• Delete the file with your gamertag on it.

There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

Still did not work feels like I’ve tried everything but nothing works, very frustrating.

@hsandhu244319 

Do you have another controller you can try? Also, if you switch to skill stick and then back to hybrid, does it still happen?

Ya I tried a different controller and switching to skill stick and back but nothing works, tried uninstalling and reinstalling the game also.

@hsandhu244319 

Can you get me video of this? I've never heard of this happening so possibly, seeing it happening will help figure out what's going on.

It looks like people have had this issue in previous nhls but no fix.

https://answers.ea.com/t5/Other-NHL-Games/X-and-B-Buttons-won-t-work-in-hybrid-mode/td-p/8202712

https://answers.ea.com/t5/Other-NHL-Games/Hybrid-shooting-issues/td-p/10250853