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@HYDEEZY I don't think I initially started with a new account on a new Xbox. But I have factory reset and THEN started with a new account. Same deal.
I've spent an obscene amount of time testing everything, and one thing that has stuck with me is the game when deleting and re-downloading (along with deleting all saved data, not just the game file).
I play a lot of MLB: The Show (no issues), and when I delete and re-download that, it takes me back to the initial start-up screen where I have to do all the settings. Meanwhile, the VERY first time you load up NHL22/23, as anyone knows, there's an initial menu scroll, talking about X-Factors and whatnot, then the settings menu. Now stick with me: when I delete the game and all data and re-download it (I tested this with NHL23 this afternoon too).......it takes you back to the main menu, shows what mode you "Last Played," and your settings remain what they were. Despite totally deleting all game data.
As I said, I'm convinced it's a game bug -- something with Quick Resume, cloud data, short term memory on the Xbox -- and something like this, where you can't actually reboot the game from scratch, furthers my point. Especially in light of a brand new Xbox in July working fine with my NHL game for only the first time.
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