Input Lag/Unresponsiveness
New game, same issue. Since last January. Not my first rodeo posting here! To get the jump on the response: Xbox Series X, 1ms monitor, all hardware has been swapped multiple times (including my sys...
Forum Discussion
EA_Aljo
Community Manager
Community ManagerIs NHL still in your Quick Resume menu? If so, try removing it and see if that helps. Unfortunately, I'm out of ideas. The majority of the playerbase isn't experiencing this so that makes it harder to track down. We'll keep an eye out for other reports. Since it happens on a new account as well, it's possible that could point to an issue outside of our game/servers. Does the same thing happen if you play on a totally different connection? We're also investigating connection issues reported here so if something is found, I'll report back with those details.
@EA_Aljo can you guys just put the game how it was a the beginning? None of this was happening and the game was just fine . This lag is killing the game
- EA_Aljo
There have been no changes to anything that would affect connections on our end. If there were, we'd have a far higher number of reports on this, but we will continuing monitoring for any issues.
- only people who love the game and would like to continue playing write here, you write here so that the error can be fixed and we can continue to have fun with the game.. believe me, a lot of people are affected by the error, just don't write and just play another game
- @EA_Aljo Yeah nothing was changed. That's true but it's because the problem has existed since switch to dedicated servers and lag compensation.
- @EA_Aljo All I see is people reporting on this what more do you need ?
- EA_Aljo
This thread currently has 56 replies. Some of which are from multiple posts from the same people. That is a very small part of the overall playerbase that we're not hearing from. You could try contacting your ISP to see if they are noticing any issues with your connection. We can also go through some connection troubleshooting. Let me know if you'd like to do that.
- @EA_Aljo Id like for your guys to actually fix the game , you are literally making fun of us
- @EA_Aljo There is everyday multiple posts about this from NEW people in reddit. People don't use this place and many don't even know this place exists. You can ask anyone who have played this game and they say yes they have experienced this. Maybe you should try your testing (if you actually do that) during prime time on normal servers (not in dev test setup) and you understand what people are complaining about.
I had two friends contribute videos in the thread I mentioned in #33. EA didn't take them seriously and so they stopped playing NHL 23. A lot of people in this thread are going to stop playing and I don't even know how Cross-Play is supposed to work without more servers or a connection fix, it's going to be a disaster.
- EA_Aljo
Even with the traffic we have on these boards, it's definitely not everyone that is complaining about this. Personally, I'm not lagging and the guys on my club don't. I'm not saying that everything is fine. I'm just pointing out how this isn't actually happening to everyone. We'll keep monitoring for issues with the servers.
