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Thanks for getting back to me. Did you try rebuilding the database and restoring licenses as I suggested previously? Also, if you haven't power cycled with these steps, try it now: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
no dosnt work can you email me ? pv?
- EA_Aljo3 years ago
Community Manager
I'm sorry, but I'm not able to email you.
As a test, can you try changing your connection to use a mobile hotspot? Again, this is just as a test. I'd like to see if a different connection works.
- 3 years ago
huh?
i dont know???
why version ps4 run good on ps5 ...
and not version p5 for ps5 ...
thats weird no ?
its the same connection .. u know ..
- EA_Aljo3 years ago
Community Manager
Can you please try the hotspot and let me know if that works?
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