Please someone help
I just bought nhl 23 ps5 version on my ps5 and when I opened it, it was just a white screen and on the top left it said:
ERROR: 0x00000023
SSLError: 0x00000000
SSL connect error
I’ve tried safe mode and rebuilding the data base
ive tried deleting and redownloading it
i don’t know what else to do
someone help me
Exact same for me as well!
NHL TeamWork-around posted here: https://answers.ea.com/t5/Technical-Issues/Work-around-for-SSL-Connection-Error/m-p/12178485#M1733
Hello friends, I had the same issue with NHL23 & FIFA23 both did this for me. What happened was that actually my account on EA was not linked to my Playstation network.
What I did is:
- Go to MyaccountEA, logged in and in my account in the bottom i clicked on last word in the list i think it is called "linked accounts".
- There I did not find anything so (no linked accounts)
- I logged out
- Click on symbol/emblem of Playstation 5
- Log in with your Playstation 5 details
- Check again if your account is linked in "linked accounts".
- Go to your PS5 try turning on the game and this time it shall offer to you EA agreement
- Accept it and you will be in the game.
And Merry Gaming lads! 🙂
Community ManagerHello, everyone. This issue should now be resolved. If you disabled Two Factor Authentication, make sure it is re-enabled. Thanks!
Community ManagerTry power cycling your equipment. This issue should be resolved now. To power cycle, follow these steps - unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
