NHL 23 Phantom Controller Bug after Controller Disconnects on Xbox Series X
Product: NHL 23
Platform:Xbox Series X
What is your gamertag/PSN ID? Cave Waverider
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? . Start an (offline) match with a controller controlling a team. 2. Pause the game and wait until the controller turns off due to being idle (this happens a lot when you need to answer the door, help someone or take a phone call) or the battery runs out. 3. Continue the game. 4. Note that suddenly the players don't react to controller inputs. 5. Pause the game again. 6. Go to Settings->Select Sides 7. See that there is now a phantom controller assigned to your team and you can't unassign it, but your controller now has a different color and you can select a side. 8. No matter what you do, there is now a phantom controller in this game that you can't remove and you need to leave the game.
What happens when the bug occurs? When the bug occurs, there is a phantom controller assigned to a side that can't be unassigned and the game becomes basically unplayable until you exit the match.
What do you expect to see? When the controller turns itself off or disconnects, it should automatically be unassigned or if you reconnect it, it should be reassinged as the same controller in the game. Another possible quick fix would be to add an "unassign all controllers from sides" function in the select sides menu.
Was the issue in online or offline mode? Offline
Insert Game Mode or Feature here Play a match in Offline Play, probably other modes as well.
What time did you see the bug? (HH:MM AM/PM) 21:15
What is your time zone? ECT - GMT + 1:00
EASHL issues? Please insert your Club Region.
What is your game language? English
Please fix the phantom Controller bug on Xbox Series X.
