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hemzy989's avatar
hemzy989
3 years ago

NHL 23 world of Chel pro am error

NHL 23 works of Chel pro am. Keep getting error message. How do I get by this. Xbox
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

Hi there, @hemzy989 

Thanks for reaching out about this. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

hemzy989's avatar
hemzy989
3 years ago

Tried this just now. Same error message. 
something went wrong in world of Chel. Please try again

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @hemzy989 

    Check to see if you have the latest roster downloaded. That can be done at Rosters > Active Roster. Also, if you're using a custom gamerpic, try switching it to a default one.

    • hemzy989's avatar
      hemzy989
      3 years ago

      Yes I have the lates roster

      • hemzy989's avatar
        hemzy989
        3 years ago

        Also have a default gamer pic

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