Not sure why but my previous post was silently removed. All I stated was that it’s hard to know what constructive criticism is to EA.
90% of the previous thread were lengthy, impassioned posts that were well articulated and vehemently expressed concerns about this presentation decision.
“burn in hell” and other crossing the line posts were removed as expected and bans issued. I don’t see how the thoughtful, impassioned responses were considered anything other than constructive CRITICISM. After all, it is criticism.
I really feel like EA didn’t want a 1,000 post response on the front page for all to see, and locked it just shy of that mark. This thread will serve as a continuation but as long as EA is intent on silencing the negative feedback, this will eventually be locked as well, despite the posting content.
I made mention of Dominos Pizza doing a rebranding where they admitted their faults and look at the company’s success today. Maybe that angered EA when I suggested that they offer more transparency or perhaps some ownership in their mistakes. This isn’t intended to be CRUEL or rude. It’s a simple analysis with an offering of alternative ways to do business when dealing with an impassioned customer base.
One would think this is exactly what these forums are for. It offers EA a direct line of sight or a finger on the pulse of the customer base regarding feedback, positive or negative.
The heightened activity and post count obviously got EA’s attention, and as @EA_Aljo mentioned they are very well aware of our concerns.
We appreciate that EA has noticed this, but that appreciation feels in vain when a giant discussion on said topic is locked to eventually be pushed off the first page. By the very nature of locking the thread, it diminishes the obvious importance of this topic to other new site visitors looking to share the same sentiment. They may see this thread, at a dozen posts in total and think “maybe this isn’t a big deal and I’m overreacting” and choose not to comment on it at all.
It’s just deflating to have such an impassioned conversation locked away. Again, the 10% of out of line comments were and could have continued to be removed. Locking the thread for everyone who shared very thoughtful concerns and made valid points feels unfair because of a few errant posters. It’s punishment to all for the actions of a few.