Re: Input Lag/Unresponsiveness

@Br4ymatter 

We monitor all the servers for issues, but due to the extremely high numbers of variables involved with connections, we can't just do a test in a particular region to detect any local issues. Normally, when a region has a slow ping, it's due to being a more remote location that is farther away from a datacenter.

@Br4ymatter 

I'll pass on the feedback. I'm not aware of any backend changes that would cause your connection to change. We'll keep monitoring for issues as well.

Just an FYI

The game actually played “very” even and fairly online  this afternoon from say 1pm to about 5pm Saskatchewan time. 

Perhaps even more so than usual, and even for the games I lost. Exactly how I’d expect it to play. 

But since then, last few have returned to the negative things I experienced and noted before whereby it’s ridiculously unfair. 

Thought  I’d mention the timeline just in case checking things out. 

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@Br4ymatter wrote:

Just an FYI

The game actually played “very” even and fairly online  this afternoon from say 1pm to about 5pm Saskatchewan time. 

Perhaps even more so than usual, and even for the games I lost. Exactly how I’d expect it to play. 

But since then, last few have returned to the negative things I experienced and noted before whereby it’s ridiculously unfair. 

Thought  I’d mention the timeline just in case checking things out. 

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It's possible traffic is heavier on your network in the late afternoon/early evening. We'll keep an eye out for any issues though.

@EA_Aljo Yeah keep going deep into hallucinations about connection and servers and gaslighting that it's an offline engine coding problem that you guys having since 17

just to be more clear on this bug, I've opened the game on the thirds setup, new ps5 new screen totally different neighborhood  with a 500MB connection completely different 

PlayStation and EA accounts and the game still have the same issue in offline game play so yeah it's definitely not something on our end.

that's it for me on this game and I think more will follow due to your negligence of the problem.

good luck.

@El_Ostora_0 

There's no gaslighting here. We simply have not been able to reproduce this. We would love to have to be able to find out why some of you are having this issue, but when we can't make it happen, we can't track down what is causing it. It's also further impacted by the relative low number of reports along with the high number of variables that make up everyone's connection. We will continue to monitor our servers and watch for more reports.

I have played this game serie from the very beginning and now EA have made something that this is the last EA title to my house. Horrible horrible. 

I understand that all these gaming setups and connection stuff variates and has effect to gameplay too, but why there is no this kind of problems in other games.

EA it isn't in the game anymore.

Edit: Removed profanity. Per the Answers HQ rules, make sure your posts are free of swearing. -CM

Anyone who is experiencing input lag, unresponsive, sluggish gameplay. Try to tun off crossplay. 

I have been playing around with turning it, on and off his weeekend. And there is definitely a significant difference. 

@Br4ymatter 

You're welcome to provide videos showing the differences in your opponent's AI versus yours. Keep in mind that this also can come down to which strategies are being used and how the humans at the controls are playing. I'd be glad to review videos for any inconsistencies though.

I don't see us going back to P2P due to the ability to force a game to disconnect. That's not something we have any control over. Other than using dedicated servers. Which, makes this a lot harder to do.

I can literally feel the game resisting my player  from skating to a loose puck occasionally lol. It isn’t even subtle 

@MrTryfe 

I'll pass this on to the team. Thank you.

@DeliveryForKiki it’s actually freaky how

similar it is to what people refer to as “heavy car bug” in the Rocket League community. If you Google it and read through some online threads about it you would probably be shocked to see the parallels. I quit NHL only to realize the exact same janky movements and weird desync feeling is in rocket league too and is a huge problem for many players. The difference is that there are a lot more people like you, who are very high ranks, discussing it and troubleshooting it to no avail 

@6oct1on0jvxwYou're not wrong. I don't play on PC or Rocket League, but some things sound very similar. Whether it's the few seconds normal before something suddenly looks off with the frames (like a mini stutter) and the delay returns. Or obviously the delayed inputs. Or not even delayed -- simply failed inputs.

The most apparent issue is that it affects offline modes too. There's nothing you can say about the internet (let alone a stable 1GB connection) that clears that up. I don't have issues in other high paced games. And when online clears up or offline, the other invariably does too. It's always both at the same time. I don't play much these days, and it's not consistent with it, but some of the time it clears up at 3-4am like clockwork. My skater is flying in free skate. No sudden stops when turning, my right stick moves faster, animations clean up.

From the very first post, this is about as simple a representation as it gets:

It's been 18 months, EA doesn't care. You'll never hear a peep of a response from this "team" that supposedly is receiving this information. I have dozens of videos. Like talking to a wall.

Yeah, I have the exact same movement in free skate. I’m just not so sure why you’re convinced this is a bug and not intended. The you know what “kicks in” at a certain point and your skater will display this odd clunky movement 

I've never played FIFA before, but my friend asked me to play, so I gave it a go. I don't have this input delay in FIFA, offline or online. I don't have it in any other game. 

Something I posted a long time ago was about how NHL starts up. It will always shortcut boot up, and I'm not talking quick resume. Click the app and it's a grey loading screen. It will always show you the last played mode, even if you delete the game. The full reboot white EA screen -- which you cannot replicate with a factory reset, a game re-download.....anything EXCEPT clearing data offline and reloading the game offline -- appears on FIFA every single time you load the app. I find that unusual, especially since I don't have the same delay there.  

Something is wrong with how EA NHL accesses my account/cloud/save data, and I'll die on that hill. It's why if I totally delete all save data (you have to do it twice), set my Xbox to offline only, and load the game not under any account, it feels normal in free skate. But as soon as you sign in, it will ask to load cloud data. I'm not sure how to square the circle of the game sometimes performing normally (offline too) at 3-4am. One of the cleanest nights of the year happened too immediately after the servers crashed. 

@DeliveryForKikiI feel like if you give FIFA some time, the same issues will start occurring. I have the exact same issues in FIFA as mentioned previously. The input lag spills out into all offline modes when logged into the EA account. When logged out, everything works as intended.


The experience always degrades from the first time I start playing. First couple of weeks are good, and then the issues start. Happened on Xbox, PS, and PC.

@MrTryfe @DeliveryForKiki Yeah it’s no different for me in FIFA. It’s just less noticeable if you 1.Aren’t as familiar with the game

2. Have no reference to times when the inputs were infinitely more responsive and precise. 

Hello! I wanted to chime in on this discussion even though I dont play this game. I've been having similar problems on rainbow six siege on my xbox series s. The input feeling heavy, sluggish and delayed. I have searched all over the internet for fixes. I've swapped hardware and tried everything you possible can to fix this. I found this post and your comments about going offline and deleting the game data and that was what worked for me in r6s. As I suspected that its something to do with cloud data, syncing issues your method proved that. There is definitely something wrong with xbox syncing/ quick resume or something related to the cloud. Idk if the fix is permanent for me but for now it has worked. 👍

Hi there, @tktheraider 

EA does not make the Rainbow Six games. I recommend contacting Ubisoft support for assistance.