Forum Discussion

MSB2115's avatar
MSB2115
Not applicable
3 years ago

Re: NHL 23 (Creating HUT Team): Failed to Retrieve data; please try again later.

I fixed it. I think the error is showing up when someone else has the team name you enter. I entered extra letters and error went away. Hope this helps fellas. 

12 Replies

  • 58a975c5174761e's avatar
    58a975c5174761e
    Not applicable
    3 years ago

    I've got the same problem each and everytime i try to buy a car from HUT with the IMMEDIAT BUY price. Any solutions?

    How can we change the name of our team without delete them?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hello, @58a975c5174761ee 

    This is the negative escrow issue. An advisor can resolve this for you. Just let them know that's the problem you have. To contact an advisor, message @EAHelp through Twitter or open a case with a live support advisor. 

    You can contact EA Help via the EA Help website. Detailed instructions on how to use the EA Help service can be found here.

    Thanks!

  • tahkolasamu's avatar
    tahkolasamu
    Not applicable
    3 years ago

    Hi, i have xbox series x and xbox one s, they are in two different locations. i bought nhl 23 for the X and started my hockey ultimate team there. Now I want to continue building that hut team on the one s but when I logged in and installed the game, it starts the team from the beginning. and I have the same account on both. 
    can you help me get the ultimate team, i have paid so much money and it doesn’t even work.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @tahkolasamu 

    Are you saying you created your team on Series X, but want to migrate it to the previous gen One X? There is no Xbox One S.

  • lamarch86's avatar
    lamarch86
    Not applicable
    3 years ago

    Hey I have a ps5 and I’m getting the Error code message. E71DB306C216FFF4

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @lamarch86 

    When this error happens during team creation, it normally means you're choosing a name that is already in use. Try adding some characters or using a different name instead. Thanks!

  • nicodore98's avatar
    nicodore98
    Not applicable
    1 year ago

    No you didn't fix it, you are actually useless...

    I want my money back

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @nicodore98 

    Which console are you playing on and can you confirm you're playing NHL 23?