Forum Discussion
6 Replies
- EA_Barry3 years ago
Community Manager
Boot in Safe Mode and then choose Option 5, Rebuild Database:
https://www.playstation.com/en-gb/support/hardware/safe-mode-playstation/
Power cycle your router too, thanks.
- @EA_Barry I will check
- aliens3603 years agoRising Traveler
Hi, I came upon the same problem yesterday on series x. I played my first squad battle game without any issue. I then started another game and after I skipped the intro at the beginning of the game, the screen went black. I could see the name of the player on the ice and their cursor but everything else was black. I took a video if you ever need it. I had to close the whole game so it gave me a lost ☹️ After I restarted another game and it was fine. But I had to pay 500 coins to play the game again ☹️ the same bug was there last year at the launch of the game but it got fixed after a game update later in the year. I think it’s related if the games is going on idle. It happened to me yesterday after I took a 20 min break. I just hope they are going to fix the bug soon cause I don’t wanna pay 500 coins to replay the game each time it happens because it’s really frustrating. Thank you !
Same issue here
Fix the ***** game, every other SQ is black screen! Lost lots of money, 2 games with 0 points already and cant complete anything. Refund please!
- 1897HIFK18973 years agoSeasoned Rookie
@EA_BarryDid this. Helped in the first time.
But second time: Still got the Black screen for the 500coins rematch. Had only 7 games left. Bye bye 500coins and a shot for top100. You should really compensate this. I’m not the only one who got screwed in Squad Battles. Now it feels like complete waste of time, what it actually was with this bug.