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noyavendano's avatar
noyavendano
Not applicable
3 years ago
Solved

Sync issue-frozen

I got stuck on synching after a whistle in franchise mode play. I’ve waited over half an hour and still showing it’s syncing. 
PS4

Log in to my PS4 profile

It’s really frustrating that this is happening. Please let me know what I need to do.

‘thanks.

5 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi there, @noyavendano 

    If pausing doesn't resolve it, you'll just need to exit out of the game, unfortunately.

  • noyavendano's avatar
    noyavendano
    Not applicable
    3 years ago

    It was frustrating for sure, but I’ve found a way to go back to the game when it happens (happens often) by hitting the home button and then close the game again to go back to the game and so far it;s working. I’m going to continue doing that, when it stops fixing the issue, I’ll let you know. 
    ‘thanks for the reply. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @noyavendano 

    Yeah, that's what I meant about exiting out of the game. Just closing it down and opening it again. Sounds like that's what you're doing. Glad to hear that's working for you, but I definitely get that it's frustrating.

  • noyavendano's avatar
    noyavendano
    Not applicable
    3 years ago

    I didn’t have to close the game, just one quick press on the start button to take me to the Home Screen and then click the nHL 23 icon to go back to the game.