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dannyfortuna's avatar
dannyfortuna
4 years ago

why can't I play couch co-op in HUT

whenever i try to play a single player mode like exhibition in hut and my girlfriend signs into her profile to play it says i need PSPLUS to play. this makes no sense for 2 reasons. We aren't trying to play online just an exhibition game against the CPU and my main account which i play under doesn't have PSPLUS yet i can play an exhibition game bymyself. This was never a problem in previous why remove it? 

21 Replies

  • dannyfortuna's avatar
    dannyfortuna
    4 years ago
    @dannyfortuna does anyone read these posts? i've even tried to reach out on twitter but i still get no response. i've bought the EA sports nhl games since i can remember every year (probably 93 to current) this is the last one i buy for sure
  • PESKYHANS's avatar
    PESKYHANS
    Seasoned Scout
    4 years ago

    Hey there,

    I am not an EA rep, but i find myself in these forums quite often. Out of curiosity did you upgrade your console within the last year? I am new to playing nhl on ps5, so have never encountered this issue yet. Will gladly take a look though to try and confirm why this issue is happening. Really sorry this is happening to you two! Hopefully the community manager will see your posts today

  • dannyfortuna's avatar
    dannyfortuna
    4 years ago
    @PESKYHANS thanks for offering to help. currently my ps5 is up to date. it's an odd issue and we didn't have this issue last year and i am able to play any and all of the single player modes by myself. but once i try to add a friend in any of the single player hut modes it says my friend must have a psplus account. i took a video of the problem as well that i posted on twitter to EA but got no response there as well
  • PESKYHANS's avatar
    PESKYHANS
    Seasoned Scout
    4 years ago
    @dannyfortuna did a little digging and it turns out this is an annoying feature that playstation does in attempt to maximize profits from gamers who tend to hangout and play together. Seems wild to me this would be the case. But my best suggestion would be to see if you can create a secondary PS account (DO NOT subscribe to ps plus). If you set your secondary account to being “primary console” in settings, this might allow in game couch play access. Very annoying that these steps are needed, but it seems Sony is attempting to make all users require their own account.
  • dannyfortuna's avatar
    dannyfortuna
    4 years ago
    @PESKYHANS wow i would have never thought to even do that with her account. i will give it a try later today and get back to you. thanks for the help very much appreciated
  • PESKYHANS's avatar
    PESKYHANS
    Seasoned Scout
    4 years ago
    @dannyfortuna Funny timing. I just logged back in to see if you managed to figure it out or not. This is at least good to know for anyone else encountering the same issue. Definitely a bummer though to hear it didnt work out. Unfortunately it is starting to look like purchasing a secondary ps plus account is the only option. I will keep digging further into this issue though, so do check back.
  • PESKYHANS's avatar
    PESKYHANS
    Seasoned Scout
    4 years ago

    @EA_Aljo 

    hey community manager, would you mind weighing in on the thread to help clear up any confusion? Thank you for your help. Best regards.

  • dannyfortuna's avatar
    dannyfortuna
    4 years ago
    @PESKYHANS thanks so much for your help. i love hockey and hockey videos games. looks like next year i will go back to nhl 2004 lol. its funny because i can play these modes by myself and i dont even have a psplus account. thanks again tho very much appreciated
  • PESKYHANS's avatar
    PESKYHANS
    Seasoned Scout
    4 years ago

    @dannyfortuna No problem at all. All for the love of the game. Good luck to whichever teams you follow this year!

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