I've been saying this for years, and every year it seems less and less people are playing online. EA is slowly but surely just killing off this franchise little by little. I have to assume it's on purpose at this point because there is no way that a billion dollar corporation is this bad with their games unless they just don't care. Perfect example and even though it's just a small thing when you come to these forums they still have NHL 20s picture up. That's a game from 3 years ago it takes 2 seconds to change that image. This is just a small sample of the laziness that has come in the last five or six years with this company.
If you can't even take the time after 3 years to change a little image to represent the current Year's title that doesn't speak well for the entire company. Every year it is also the same cyclical crap we are told to provide videos we give videos and nothing happens. We are told it might have to wait till the future. The future comes the same things we complained about are still broken, and in fact it is clearly apparent have never even been touched. We all get on the forums and complain about said issue for the second year in a row and are given excuses on why it's too hard to fix in one year and that hopefully next year if you buy our game again it will be fixed.
This is their little grift on us. Promise things will be better if you just buy next year's title only to pull the same bait and switch crap and then have the same customers get more upset at you because they went through this past 2 years prior. I've been on here long enough to see so many people just give up and stop caring and stop coming and stop playing because of the same exact cycle that has been going on for near a decade now it's inexcusable, lazy and for a company that wants their customers to spend money you really should be thanking us that we're still around than being upset that we are extremely frustrated and over your crap after this past 5 years of your releases and lack of fixes.