Can’t claim HUT Moments Objectives

Hi there, @Yippee_Ki_Yaaay 

Your progress is saved on our servers so it won't be lost if you uninstall. Before doing that, try deleting the personal saved data for NHL 24. It's possible you could lose any offline saves and changes to settings. Normally, those will download from the cloud, but I can't guarantee that will happen. Go to Settings/Storage/System. Locate NHL 24 and delete the saved data. Let me know what happens.

Hello @EA_Aljo , 

thank you very much for reaching out to me.

I have deleted the personal saves and the game, but nothing changed. Please find attached the foto.

any other suggestions?

@Yippee_Ki_Yaaay 

Thanks for trying. I'm reaching out to the team about this and will let you know when I have some news.

@Yippee_Ki_Yaaay 

Do you have any other details on how these may have gotten locked? Did anything odd happen by chance?

@EA_Aljo 

I was just grinding through HUT moments, then this glitch happened when you had 1 on the top of the screen as complete objective, but there was none to claim, many people had it. And for me it got stuck as per foto. You guys fixed that “1” glitch but my HUT objectives still like that.

@Yippee_Ki_Yaaay 

Thanks. I'll pass this on. The team is currently looking in to it.

J’ai le même problème ! (Got the same problem here) ! Photo en pièce-jointe (pics in attachments)

Hello @EA_Aljo ,

there is an update, now it shows that I have completed all HUT objectives (please see the foto).

But I’m not sure that I received rewards for those objectives..

Can you please tell me if work is still in progress and I should wait?

thanks again 

@EA_Aljo 

Didn’t know how many moments objectives there was. Didn’t assume there was just 11 of them.

In this case, thank you, case is closed. Thank you!