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SuperDad440's avatar
SuperDad440
New Traveler
2 years ago

Extremely Slow Menu loading

Hello all! So since the last update my menus have been really really slow. I do live in an area where I get slow internet, but it wasn’t a problem until recently around the last update. When the game launched I had slow menus too, and then there was an update to address it, but apparently it’s an issue again. If anybody knows anything, or has any suggestions It would be appreciated. I mostly play EASHL with my friends, and simply loading into the world of chel home menu is long wait. Transition menus and end game menus are also very slow. Once I’m in a game, I have almost no issues. It’s just the menus. Thanks

5 Replies

  • I’ve tried hard resetting my Xbox 

    I’ve been resetting my Alternate MAC address 

    I’ve made sure my NAT type is open

    im not sure what else I can do other than that 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @SuperDad440 

    Which mode(s) is this happening in? We released an update to help with matchmaking, but I don't believe there was an update to address menu loading times.

  • SuperDad440's avatar
    SuperDad440
    New Traveler
    2 years ago

    It’s happening loading into world of chel. Really slow load times, once it does get passed the load screen it takes awhile to load all the different tabs to get to 6v6. Once I’m in a game, I have no issues. It’s just getting there is the problem. 

  • RicochetII's avatar
    RicochetII
    2 years ago
    @SuperDad440 Try changing your DNS.
    The splash screen after loading into CHEL does take extra time as well as the battle pass immediately following a game, but those should only be ~30 second delays.
    The store is also naturally slow to load.
    When switching tabs, there can be a 5 second loading delay as well if you tab too slowly and allow each section to load.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @SuperDad440 wrote:

    It’s happening loading into world of chel. Really slow load times, once it does get passed the load screen it takes awhile to load all the different tabs to get to 6v6. Once I’m in a game, I have no issues. It’s just getting there is the problem. 


    How long is it taking to load into WoC? It's not unusual for it to take a minute+. Especially if you're on Xbox One or PS4. 

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