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nyr62's avatar
nyr62
Seasoned Adventurer
2 years ago

Missing new Live Moments rewards

Just completed the Nik Ehlers and NJ Devils comeback live moments but no gold player packs nor live moments collectibles went to my inbox/unopened packs.  Is this a known error?
ultimate team
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@FFDP1975 

Thank you. I'll pass this on and get it reported. Can you also send me a private message with your Xbox gamertag/PSN ID?

nyr62's avatar
nyr62
Seasoned Adventurer
2 years ago

Ditto - that’s the same for me. All stars received but no rewards. Other than getting pics of the completed events, there’s nothing to really screen shot. Can’t go back in time to video them not appearing, ya know? ;-)

  • nyr62's avatar
    nyr62
    Seasoned Adventurer
    2 years ago

    Even went into the game mode sets to see if the five rewards just went directly into my collection but nothing…

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @nyr62 

    Thanks. I'll report back when I have some news.

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