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nyr62's avatar
nyr62
Seasoned Adventurer
2 years ago

Missing new Live Moments rewards

Just completed the Nik Ehlers and NJ Devils comeback live moments but no gold player packs nor live moments collectibles went to my inbox/unopened packs.  Is this a known error?
ultimate team
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

@FFDP1975 

Thank you. I'll pass this on and get it reported. Can you also send me a private message with your Xbox gamertag/PSN ID?

MatchlessGore07's avatar
MatchlessGore07
Seasoned Traveler
2 years ago

And what about all the rest who also didn't get their rewards for completing those 2 Moments? Do we all have to make a separate claim and message you our Gamertag?

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @MatchlessGore07 

    We're still working on this. When I have some news, I'll post an update.

  • FFDP1975's avatar
    FFDP1975
    New Veteran
    2 years ago
    @EA_Aljo Solved for me, 5 live moments collectors in inbox and 2 one player pack, thankx
  • MatchlessGore07's avatar
    MatchlessGore07
    Seasoned Traveler
    2 years ago

    Not me, I'm still missing them.

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