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Corvus_44's avatar
Corvus_44
Rising Novice
2 years ago
Solved

My real name deemed offensive...

Hello,

I was wondering if there will be updates regarding what names are considered offensive?

I was happy to see my name is available for in-game play-by-play, but when I try to name my player it says it's offensive.

My real-life last name is "Gladu", it's a french name and I've been using it online forever... I don't see what is offensive about it.

If you want to be inclusive, could you please let non-offensive, real names available for everyone to enjoy?

It's quite insulting that you deem my name offensive to be honest and it defeats the purpose of inclusivity...

Thanks!

  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hello, @Corvus_44 

    We have looked in to that and have not been able to replicate this name not being able to be used. In every test, it's passing through just fine so we really don't know why this won't work for you. Can you get me a video showing what's happening?

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  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @Corvus_44 

    I'm looking in to this for you. I'll let you know when I have an update. Also, what first name are you trying to use? Thank you.

    Edit: We should be able to get this added very soon. Give it a couple days and try again. Appreciate the report!

  • Corvus_44's avatar
    Corvus_44
    Rising Novice
    2 years ago

    Hello!

    Thanks for the quick reply,

    The first name is Alex!

    "Alex Gladu"

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Corvus_44 

    Thank you. I'll pass this on, but it looks like we shouldn't have a problem getting it added.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Corvus_44 

    You should be able to use Alex Gladu now. Can you try it out and let me know if it's working or not?

  • Corvus_44's avatar
    Corvus_44
    Rising Novice
    2 years ago

    Hi Aljo,

    Thanks for the quick follow-up,

    Just tried and "Alex Gladu" is still considered offensive,

    Have a nice day,

  • KlariskraysNHL's avatar
    KlariskraysNHL
    Hero
    2 years ago
    @Corvus_44 We're aware of the issues. Gladu as a last name does work now but for some reason you can't use a 1st name that starts with an A. Hopefully it can be sorted out, but at least your last name is working.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hello, @Corvus_44 

    We have looked in to that and have not been able to replicate this name not being able to be used. In every test, it's passing through just fine so we really don't know why this won't work for you. Can you get me a video showing what's happening?

  • Corvus_44's avatar
    Corvus_44
    Rising Novice
    2 years ago

    Hello,

    It all works now!

    Thanks for resolving this with such efficient follow-ups!

    -Alex

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    @Corvus_44 

    Great! Glad to hear it. If you have any other issues, please let us know. Good luck and have fun 🙂

  • eac166e70571ef2's avatar
    eac166e70571ef2
    2 years ago

    My real name (Steve Calvo) had also been deemed offensive. Please let me know when this is updated. Thank You

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