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EA_Aljo
Community Manager
2 years agoThanks for getting back to me. We should go through some connection troubleshooting. First, are you playing on a wired or wireless connection?
- EA_Aljo2 years ago
Community Manager
Thanks for getting back to me. Try deleting the personal saved data for NHL 24. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.
- Press the Guide button and then highlight the NHL 24 tile
- Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it
- Next, go to Manage game and add-ons > Saved data
- Delete the file with your gamertag on it
Let me know what happens. Thanks!
- EA_Aljo2 years ago
Community Manager
From console.
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