Forum Discussion

reale3tESnB's avatar
reale3tESnB
Not applicable
2 years ago
Solved

After accidentally deleting my NHL ‘24 HUT team please give me back access to it

When attempting to change the logo for my HUT team while half asleep I accidentally deleted my whole HUT team😳🤦🏻 First of all, why the steps to delete an entire team was so easily accessible and e...
bug
  • EA_Aljo's avatar
    EA_Aljo
    2 years ago

    Hi there, @reale3tESnB 

    It would be pretty devastating to have your team deleted so I can get the disappointment. An advisor can look into this for you by opening a case here. We can't help with this over Answers HQ.

    As far as the ease of deleting your team goes, it's not terribly easy. You have to navigate to the My Team screen, hit Y/Triangle and then agree to the warning that pops up. However, I can understand being half asleep and not having the wherewithal to realize what you're doing. Going forward, it would be best to get some sleep as changing the logo is something that can wait.

    To change your logo, you don't need to go to that screen. This is done by going to My Collection and then hitting Y/Triangle. Search on logos to find the logo you want to use and then click down on the right stick to make it active.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hi there, @reale3tESnB 

It would be pretty devastating to have your team deleted so I can get the disappointment. An advisor can look into this for you by opening a case here. We can't help with this over Answers HQ.

As far as the ease of deleting your team goes, it's not terribly easy. You have to navigate to the My Team screen, hit Y/Triangle and then agree to the warning that pops up. However, I can understand being half asleep and not having the wherewithal to realize what you're doing. Going forward, it would be best to get some sleep as changing the logo is something that can wait.

To change your logo, you don't need to go to that screen. This is done by going to My Collection and then hitting Y/Triangle. Search on logos to find the logo you want to use and then click down on the right stick to make it active.

Featured Places

Node avatar for NHL 24 Technical Issues & Bugs

NHL 24 Technical Issues & Bugs

Trouble with connectivity or performance issues? Join this NHL 24 community forum to discuss troubleshooting.Latest Activity: 9 days ago
972 Posts

Recent Discussions