Forum Discussion

2 years ago

Auction house - did not receive the player

Product: NHL 24 Platform:Xbox Series X What is your gamertag/PSN ID? Mortler How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? Purchased a 86 Conor McDavid ...

bug

EA_Barry

Community Manager

2 years ago

@DerGuteFred

For missing items, please make contact with an EA Game Advisor for assistance.

Click the following link to get started:

https://help.ea.com/help/faq/using-ea-help/

Thanks.

DerGuteFred
2 years ago
Hi Barry,
thanks for taking care. I used the provided link, but it is just a jungle of generic help without really taking care. Everything always leads to the page I started. I checked "my cases" and clicked "start a new one", just to end up exactly where I started., reading generic stuff, like "wait 24hours" or "check the server status". These kind vicious circle is not help, it is setup so people just give up. So in a nutshell, if you have some kind of real support you can provide, I would be grateful.
Thanks and KR
Fred