Be A Pro has been permanently frozen for almost two months

Hello, @SaYn_Dyce 

This happens when you have a corrupted save. Something you can try is deleting the personal saved data. To do that, please follow these steps. There is the risk of losing offline saves and changes to settings you've made. Normally, those download from the cloud, but I can't guarantee this.

1. Press the Guide button and then highlight the NHL 24 tile.
2. Hit the Menu button. It's the small one to the right of the Guide button with 3 horizontal lines on it.
3. Next, go to Manage game and add-ons > Saved data. Delete the file with your gamertag on it.

If this doesn't help, the only other option is to start over. To help avoid this from happening, make sure you save and quit out of Be a Pro instead of just switching to another game/app or turning off your console.