Solved
Black screen but icons visible
Product: NHL 24 Platform:Xbox Series X What is your gamertag/PSN ID? ManOnTheWire4 How often does the bug occur? Rarely (0% - 9%) Steps: How can we find the bug ourselves? I don't know. Play EASH...
We're aware this can happen. Unfortunately, I don't have a way to address it other than taking a penalty. The game will return to normal then.
You're welcome to contact the retailer you purchased the game from to see if a refund is possible.
