Forum Discussion

steelhawks23's avatar
steelhawks23
Not applicable
2 years ago

Can't purchase cards using "buy now" option in HUT Auction House

Product: NHL 24 Platform:PlayStation 5 Digital Edition What is your gamertag/PSN ID? MrMisanthropy23 How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? Purc...
bug
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 years ago

Hello, @Steelhawks99 and @steelhawks23 

This is the negative escrow issue. An advisor will need to fix it for you. To get in touch with one, please open a case here. Thanks!

Steelhawks99's avatar
Steelhawks99
Not applicable
2 years ago

I got the issue resolved. Going through your link would not work. There is no link to chat in the help options provided.

TO ANYONE WITH THE NEGATIVE ESCROW ISSUE, CONNECT TO CHAT THROUGH ANOTHER PROBLEM: IE. I CHOSE SOMEONE HACKED MY ACCOUNT. THEN SELECT THE CHAT OPTION AND FOLLOW THE INSTRUCTIONS. I HAD TO WAIT ABOUT 3 MINUTES FOR SOMEONE. I EXPLAINED IT WAS THE NEGATIVE ESCROW PROBLEM AND MY ACCOUNT NEEDED TO BE RESET. THEY SAID RESTART MY GAME AND IT WAS FIXED! GOOD LUCK. I'VE HAD THIS ISSUE GOING BACK YO LAST YEAR'S GAME. EASPORTS PLEASE FIX THIS GLITCH.